After placing a booking with Senjalan, it is important to keep track of the information and documents related to your reservation.
Depending on the service and booking status, you may need to manage information such as your:
a) Booking reference
b) Traveller or user details
c) Service date and time
d) Payment status
e) Outstanding payment, where applicable
f) Booking confirmation
g) Invoice or receipt
h) Travel voucher or service document, where applicable
Some booking arrangements may require additional action before the scheduled service date, such as completing payment, providing required information or reviewing an updated document. Keep your booking reference available whenever you contact Senjalan regarding an existing reservation.
Service-specific changes, cancellations and other arrangements remain subject to the applicable booking conditions.