Submitting a booking request does not always mean that the booking has been confirmed. Some services may be subject to availability, payment verification or confirmation from the relevant service provider.
Your booking is considered confirmed when Senjalan has successfully processed the reservation and provided you with an official booking confirmation.
Once received, check your booking details carefully, including:
a) Customer or traveller information
b) Booking date and time
c) Selected service
d) Pickup, return or meeting location, where applicable
e) Number of passengers or participants
f) Payment information
g) Important instructions or requirements
If you notice incorrect information, contact Senjalan Customer Experience as soon as possible.