If you experience a technical problem while using Senjalan.com, first check whether the issue continues after refreshing the page or reopening the website.
You may also check:
a) Your internet connection
b) Whether the information entered is complete and correct
c) Whether the page loads correctly after refreshing
d) Whether the issue also occurs after reopening your browser
If the problem continues, contact Senjalan Customer Experience.
When reporting a technical issue, provide:
a) A description of what happened
b) The page or function affected
c) The approximate time the issue occurred
d) A screenshot of the error, where possible
Do not include passwords or unnecessary sensitive information in screenshots.
Providing clear information can help the issue be reviewed more effectively.