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Last updated Sep 21, 2026

What Should I Do If I No Longer Have Access to My Registered Email or Phone Number?

Learn how to get help if you cannot access the contact details associated with your Senjalan account

If you no longer have access to your registered email address or phone number, contact Senjalan Customer Experience for assistance. 

 

For security reasons, Senjalan may need to verify that you are the account holder before helping to update account information or restore access. You may be asked to provide relevant information that can help verify the account.

 

Do not create another account solely to access information associated with the original account unless advised to do so. Once verification has been completed, Senjalan can advise you on the available next steps.