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Last updated Sep 17, 2026

What Should I Do If I Notice Unauthorised Activity on My Account?

Know what to do if you notice account activity or information that you do not recognize

If you notice activity on your Senjalan account that you do not recognize, take action as soon as possible. Where possible, change your account password and check whether your registered contact information has been altered.

 

Contact Senjalan Customer Experience and provide information about the activity you do not recognize. Do not provide your password when reporting the issue. If the matter involves an unauthorized payment or financial transaction, you may also need to contact the relevant bank or payment provider.

 

Senjalan may require verification before account-related information can be discussed or changes can be made.