Submitting an attraction ticket booking does not necessarily mean that your reservation has been confirmed immediately. Certain tickets may require availability or confirmation from the relevant attraction or third-party service provider.
Your booking is considered confirmed once Senjalan has successfully processed the reservation and provided the applicable booking confirmation, ticket, voucher or redemption details. Review the confirmation carefully to make sure your visit date, ticket category, visitor information and other booking details are correct.
If you notice an error, contact Senjalan Customer Experience Team as soon as possible.
Changes may not always be possible once a ticket has been confirmed or issued.