Where a travel voucher is applicable to your booking, it may be provided together with or after your booking has been processed. The delivery method may depend on the selected service and booking arrangement. Once received, keep your voucher accessible before and during your journey.
We recommend checking that the following details are correct:
Name → Booking reference → Service date → Service details → Meeting or pickup information → Instructions
If your booking indicates that a voucher should be issued but you have not received or cannot locate it, contact Senjalan Customer Experience with your booking reference. Do not use an outdated voucher if a revised version has been issued for your booking.