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Last updated Sep 21, 2026

What Happens If Circumstances Outside Senjalan's Control Affect My Service?

Understand how unexpected external events may affect travel and mobility services

Travel and mobility services may sometimes be affected by circumstances outside the reasonable control of Senjalan or the relevant service provider.

 

Depending on the situation, these may include events such as:

 

a) Severe weather

b) Natural disasters

c) Government restrictions

d) Road closures or major transport disruptions

e) Public safety incidents

f) Changes imposed by authorities

g) Unexpected service or attraction closures

h) Other extraordinary circumstances

 

The effect on your booking and the available options will depend on the service, provider and applicable Terms & Conditions.

 

Where possible, Senjalan may assist in communicating available arrangements, but alternative services, changes or refunds are not automatically guaranteed unless provided under the applicable booking conditions.