If you are unable to visit the attraction on your confirmed booking date, contact Senjalan as soon as possible. Whether the ticket can be changed, cancelled or refunded depends on the ticket conditions and the attraction operator's policy.
For fixed-date or non-refundable tickets, missing the scheduled visit may result in the ticket being considered used, expired or a no-show without eligibility for a refund. Do not assume that an unused ticket can automatically be transferred to another date.
Always check the validity and amendment conditions stated in your booking before your scheduled visit.