If you do not attend or use a confirmed service at the scheduled date and time without an approved change or cancellation, the booking may be considered a no-show.
Depending on the service conditions, no-show bookings may not be eligible for rescheduling or refund because the service, vehicle, ticket, guide, transportation or other resources may already have been reserved. If an unexpected situation prevents you from attending, contact Senjalan as soon as possible.
Any alternative arrangement will depend on availability and the applicable service provider conditions and cannot be guaranteed.
Where possible, request changes or cancellation before the scheduled service begins.