If your payment attempt is unsuccessful, first check whether the transaction was actually deducted from your account before attempting payment again.
A payment may fail because of issues such as:
a) Incorrect payment information
b) Insufficient funds
c) Bank restrictions
d) Transaction limits
e) Payment authorization failure
f) Temporary payment provider issues
If no amount has been deducted, you may try the available payment method again or use another available option where permitted. If your account has been charged but the payment is still shown as unsuccessful, do not immediately make another payment.
Keep the transaction reference and payment evidence and contact Senjalan Customer Experience so the payment can be reviewed.