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Last updated Sep 14, 2026

Why Is My Payment Still Pending?

Understand why a payment may remain pending and what you should do while payment verification is in progress.

A payment may not always be verified immediately after it has been submitted.

 

Payment processing time can be affected by factors such as:

 

a) Bank processing times

b) Payment provider processing

c) International transactions

d) Transaction verification

e) Incomplete or incorrect payment information

f) Delays in receiving funds

 

If your payment shows as pending, avoid making another payment immediately unless Senjalan confirms that the original transaction was unsuccessful. Keep your payment record or transaction reference available in case verification is required.

 

Your booking status will be updated once the applicable payment has been successfully received and verified.