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Last updated Sep 14, 2026

What Should I Do If My Voucher Details Are Incorrect?

Know what to do if the information shown on your travel voucher does not match your confirmed booking

Review your travel voucher as soon as you receive it. If you notice incorrect information such as your name, service date, participant details, pickup information or other booking details, contact Senjalan as soon as possible. Do not manually alter the voucher.

 

Senjalan will review the information against your confirmed reservation and determine whether a corrected or revised document can be issued. Certain information may depend on the relevant service provider, and changes after confirmation may be subject to restrictions or additional charges. If a revised voucher is issued, use the latest version for your journey.