Cancellation and refund eligibility depends on the conditions of the selected tour or experience and the policies of the relevant service provider. Some experiences may allow cancellation within a specified period before the scheduled date, while others may become non-refundable after confirmation. Cancellation charges may also apply depending on when the request is made.
If third-party services have already been confirmed or paid for, such as transportation, guides, accommodation, meals, activities or admission arrangements, the applicable provider's cancellation policy may affect the amount that can be refunded. If you need to cancel, contact Senjalan Customer Experience as early as possible.
Always review the cancellation and refund conditions before confirming your booking.