Tours and activities often operate according to fixed schedules, so customers should arrive at the confirmed meeting or pickup location on time. If you expect to be late, contact Senjalan or the assigned representative as soon as possible where contact information has been provided. The tour, driver, guide or service provider may not always be able to delay departure for late participants.
If you miss the scheduled departure, your booking may be treated as a no-show, and rescheduling or refund may not be available depending on the booking conditions. We recommend allowing additional travel time to reach the meeting point, particularly during busy periods or when traffic conditions may cause delays.