If you expect to arrive later than the scheduled time, inform Senjalan or the relevant assigned contact as soon as possible. Provide your booking reference, current situation and estimated arrival time where possible.
Whether the service can wait or be adjusted will depend on the type of booking, schedule and service provider. Fixed departures, tours, activities and other scheduled services may not be able to delay their departure. Additional charges may also apply where a delay affects transportation, waiting time or other arrangements.
Informing the relevant team early gives them a better opportunity to advise you on the available options.