Once a refund has been approved, Senjalan will process the eligible amount according to the applicable payment and refund procedure. The processing timeframe may vary depending on the service, payment method, transaction type and whether third-party confirmation is required.
After Senjalan processes the refund, additional time may be required for the amount to appear in your account depending on your bank, card issuer or payment provider. International transactions may also require additional processing time.
The time taken by a financial institution after the refund has been submitted is outside Senjalan's direct processing control. Keep any refund confirmation or transaction information provided until the amount has been successfully received.