Partners are expected to provide services professionally and according to the arrangements confirmed for each booking.
Responsibilities may include:
a) Providing accurate service information
b) Maintaining current availability
c) Honouring confirmed prices and arrangements
d) Delivering services according to the confirmed booking
e) Maintaining appropriate service quality and safety
f) Keeping required licenses, permits and documents valid
g) Responding to operational communication
h) Reporting service issues promptly
i) Protecting user information
j) Complying with applicable laws and regulations
Partners should not make unauthorized changes to a confirmed user arrangement without informing Senjalan. Additional responsibilities may apply depending on the partner category and Partner Agreement.